Scam and Fakes of Our Puzzles
Why are scammers harmful?
Real goods on fake sites The goods and descriptions from legitimate sites are stolen to make the fake one look real
Discounts and special offers Various discounts and special offers are used to stimulate purchases of vulnerable clients
Scammed clients & stolen money
Scammers trick clients by getting their money, leaving them with unfulfilled expectations
I have ordered from you before but recently saw your puzzle special for half price. When I ordered and paid I’m afraid it is a scam. I cannot get ant answers from them about my order. The company was supposed to be Trilium. Do you have any suggestions.
"Hello. I thought you should know that there is a company using your images https://www.creativecraft.shop/products?handler=wooden-jigsaw&fbclid=IwAR0h5JM1txERYTtuX6lknK6SHj1Fc9PecV-nKW4SbTTgVrAzW6CatTFJ6Hk
It popped up while I was playing a game and a few minutes later your site popped up. Theirs caught my eye because of the beauty and reasonableness of the prices. Luckily I kept the information for your site too. Your reviews are excellent. However the other site is probably a Chinese scam.
I hate seeing people and businesses being robbed and in this instance I think you are.
Good luck with your beautiful puzzles !"
I’m attaching you event the receipt from PayPal, but I'm thinking that was a scam, because when I track the package, the website is down.
"Hi there, I followed a link on Facebook back on December 2 to order puzzles that I thought would make nice gifts for friends. I used paypal and received the following receipt. The puzzles have not arrived. I’m just confirming that I will still be receiving the puzzles or if there is a way to cancel the order. Thank you
"Hello. I love your puzzles. I recently purchased two new ones from www.creativecraft.shop (instead of Amazon) believing they were Unidragon puzzles because the images were identical. What we received were cheap knockoffs that were no where near the same quality. I thought you should know as I suspect they are stealing your designs. I will be attempting to return these puzzles, and if successful I hope to order the correct ones from you.
Kind regards from Canada, and thanks for the beautiful puzzles,
I hope this email find you well.
May I check if Joyily-US is one of your distributors? I placed an order to purchase 2 wooden jigsaw ( 1 fish , 1 fox) on 17 Aug 2020 for delivery to a UK address ( payment of US$ 65.52)
I didn’t received any email to confirm this order nor do any email regarding shipping details or date. I have sent 4 emails to the person in charge ( see below) but never heard back. I suspect that Joyily- US is a fake Facebook webpage to sell your products which will lead to collateral damage to your reputation. There are so many weblink on Facebook now selling your jigsaw but they all under different sponsors with similar websites design. Are they ( or some of them) scam ? Would be great if you can help to clarify my doubt?
I purchased these jigsaw as birthdays presents to my family and intend to come for repeat order if they are good quality but now am really freaking out and frustrated by this poor shopping experience.
Joyily-US claimed to be an US based eCom company but my payment was settled with the following Chinese company which looks strange...
I found your product being sold by J-Jay-S-Shop.com (creative craft) however it's been a few weeks now and I've not had the product. I didnt know of you're websight to start with and wasnt aware that this was actually your product to start with either (obviously if I had known I would of come to you first). I was just wondering if you are affiliated with that website?
Imitators sell their products for less, but chances are you'll only get disappointment
Imitators don't have their own production
We have our own production with a quality control system
Lack of quality control on copies results in
You may not be given all the parts! Jamesw56 Missing pieces to puzzle and had duplicate pieces. See original review
Parts may be smaller than stated Tamara Puzzle is only 3x2 inches big! Is not large in size like pictures portray! Not worth the price of a happy meal toy, let alone $25!!! See original review
Poor paint, surface and print create color distortion JP I don’t usually reviews, but found this puzzle to be so disappointing. Besides brown on the white pieces, which has been referend to as burn marks by previous reviewers, the black paint comes off on the tips of your fingers as you handle the puzzle. I put it back in the box when I realized the black was coming off on my sleeve as I reached over the pieces. Next time I will pay the extra money for a good wooden puzzle. See original review
Parts can be very delicate and fragile JP Pieces were broken and when you picked up a plece it would break in your hand!!! See original review
You can get a puzzle even without a picture for a sample assembly - a «real» puzzle! Sogol Absolute garbage! The puzzle pieces came in a plastic bag with no picture. Once you connect the pieces together they don't stay together and keep moving, | can't believe that this puzzle passed the quality control and made it in the market!!! See original review